Privacy Policy

Onesmite Technology is a software studio based in Patna, Bihar, India, operated by Ashish Kumar. When this policy says “we”, “us” or “Onesmite”, that's who it means.

We decide what personal information is collected through this website and how it's used, so we're responsible for it under India's Digital Personal Data Protection Act, 2023. If anything here is unclear, write to us at [email protected] and we'll explain.

When you sign in

You can sign in with your Google account. We receive your name, email address and profile photo from Google, and we never see your Google password. To keep accounts secure, we also record when you sign in and out, your IP address, and your browser and device type.

When you send a project brief or contact us

Project briefs are sent from your account, and we receive what you choose to share:

• your name and email address
• your phone or WhatsApp number and company name, if you add them
• how you'd prefer us to contact you
• details about your project, such as the services you need, your industry, budget range and timeline
• anything you tell us in emails, messages or calls after that

When you work with us as a client

Your dashboard shows your projects, milestones and payment records. When you sign a statement of work online, we record the name, title and signature you enter, the time of signing, your IP address, approximate location (city or region) and device details, and we keep a sealed copy of the signed document. This is the evidence that the agreement was signed, so it can be relied on later by both of us.

When you try an interactive demo

Some demos on this site, such as our AI learning assistant, use AI to answer your questions. When you use them, we keep the questions you ask and the answers generated, so the conversation works and we can improve the demo. A demo may also remember a short profile to pitch its answers at the right level, for example the name you go by, your class, exam or board, your preferred language and answer length, and short notes such as topics you find hard or easy.

Demos are built not to store sensitive details such as health, family, contact details, location, religion or money. Please don't type such details, or anyone else's personal information, into a demo.

When you join the newsletter

We keep the email address you sign up with and when you signed up. If you're signed in, the subscription is linked to your account. We only send the updates you signed up for, and you can unsubscribe at any time by emailing [email protected].

Information collected automatically

If you allow analytics, we record your visit with our own visitor tracker and with Google Analytics. Our tracker records the pages you open and when, how long you're active on each and how far you scroll, your IP address, your approximate location (city or country, worked out from the IP address on our own server), your device, browser, screen size and language, and how you found us, such as the site that sent you or a campaign link. It also records when you click to contact us by WhatsApp, phone or email, and when you start or send a form, but never what you type. It doesn't record anything in your account dashboard. If you sign in, your visits are linked to your account, so we can see them next to your name.

Whichever you choose, our tracker adds your visit to anonymous daily totals: the number of views of each page, and the number of visits by device type, browser, operating system, city, country and how visitors found us. To do this our server reads your IP address and browser details for a moment and doesn't store them. Only the totals are kept, each counted separately, so they can't be connected to you. If you don't allow analytics, this is all we record, and Google Analytics isn't loaded at all. Our hosting providers also keep standard server logs, including IP addresses and request times, to keep the site running and secure.

We don't ask for sensitive information such as bank or card details, health information or government ID numbers through this website. Please don't include them in a form or a demo.

We use what we collect to:

• let you sign in, show your dashboard and keep your account secure
• reply to your enquiry and prepare for a consultation or proposal
• get in touch through the channel you prefer
• deliver a project you've agreed with us, and keep records of agreements and payments
• run our interactive demos and tailor their answers to you
• send the newsletter, if you signed up for it
• understand which parts of the site are useful, so we can improve it
• if you allow analytics, understand what you're interested in, so we can prepare for or follow up on a conversation with you
• prevent spam, fraud and misuse
• meet our legal, tax and accounting obligations

We don't sell or rent your information, we don't use it for advertising, and we won't add you to marketing emails you didn't ask for.

We use your information because you agreed to it when you chose to give it to us, for example by signing in, sending a brief, trying a demo or joining the newsletter. Where the law allows, we also use it without separate consent for legitimate uses, such as keeping records the law requires or responding to a legal request.

You can withdraw your consent at any time by emailing [email protected]. It won't affect what we did before you withdrew it. If you withdraw it, we may no longer be able to provide the part of the site that depends on it, such as your account.

When you sign in, we set a cookie called onesmite_session that keeps you signed in for up to 15 days. Google sign-in also keeps a small amount of data in your browser for the same purpose. The site needs these to sign you in, and they aren't used for tracking.

Analytics is optional, and we only use it if you choose “Allow analytics” in the cookie banner. Google Analytics then uses cookies (such as _ga) to recognise returning visitors and measure how the site is used. Our own tracker keeps a random identifier in your browser's local storage (onesmite:visitor) to recognise your browser when you come back. We can see this information visitor by visitor, not only in total. We don't use advertising cookies.

You can change your choice at any time with “Cookie settings” at the bottom of every page. If you withdraw consent, we remove the analytics cookies and the identifier from your browser and delete the visits our tracker recorded for it. You can also block or delete cookies in your browser settings. The site works fully without analytics, but you won't be able to sign in without the sign-in cookie.

We only share information with the service providers we need to run the website and our business:

• Google, which provides Google Analytics and Google sign-in (through Firebase Authentication)
• AI model providers, currently OpenAI and Google (Gemini), which receive the questions you ask in a demo and the context needed to answer them
• our email providers, which deliver enquiries to our inbox and send emails to you
• our website, server, database and file storage providers

These providers handle information on our behalf, only for these purposes and under their own security and data protection commitments. We'll also disclose information if the law requires it, for example in response to a valid request from a government authority or a court.

If you become a client, the data involved in your project is handled under our written agreement with you, including a non-disclosure agreement where one is in place.

Some of the providers we use, such as Google and OpenAI, may store or process information on servers outside India. When that happens, it's protected by those providers' own security and data protection commitments, and we only send information to countries the Indian government allows.

We keep information only as long as we need it:

• Account and sign-in history: while your account is open. When you ask us to delete your account, we delete these along with it.
• Demo conversations and profiles: while your account is open, or until you ask us to delete them.
• Enquiries and project briefs: up to two years from our last conversation, unless you become a client.
• Client records, signed agreements and payment records: for as long as we work together, and afterwards for as long as the law requires us to keep business, tax and contract records.
• Newsletter: until you unsubscribe. After that we keep only a record that you unsubscribed, so we don't email you again.
• Visits recorded by our tracker: 90 days, after which they're deleted automatically, or until you withdraw consent. Anonymous daily totals contain no personal information and are kept for about a year.
• Google Analytics data: kept by Google Analytics for the retention period set in our account, after which it's deleted automatically.

The site is served over an encrypted connection (HTTPS). Your information is stored with established hosting and database providers, access to it is limited to the people who need it, and our accounts are protected with strong passwords and two-factor authentication where it's available. No system is perfectly secure, but if a breach ever affects your information, we'll tell you and the Data Protection Board of India as the law requires.

Under India's Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what information we hold about you, how we use it and who we've shared it with
• correct, complete or update information that's wrong or out of date
• delete your information, unless the law requires us to keep it
• stop using your information where you'd previously agreed to it
• name someone who can use these rights for you if you die or can't act for yourself

To make any of these requests, email [email protected] from the email address linked to your account or enquiry, so we can confirm it's you. We'll reply within 30 days and won't charge you for it.

If you're not happy with our reply, you can complain to the Data Protection Board of India. If you're in the European Union or the United Kingdom, you have similar rights under data protection law there, including the right to complain to your local data protection authority.

This website is meant for businesses and adults. Our forms and client services aren't directed at anyone under 18, and we don't knowingly collect information from children without a parent or guardian's permission.

Some demos, such as the AI learning assistant, may interest students. If you're under 18, please use them only with the permission and supervision of a parent or guardian. If you believe a child has shared information with us without that permission, email [email protected] and we'll delete it.

Our site links to other websites, such as our social profiles. We're not responsible for how those sites handle your information, so it's worth reading their privacy policies too.

If we change how we handle information, for example by adding a new tool or provider, we'll update this page and the date at the top. If a change is significant, we'll make it clear on the website or email you where we can.

For any question, request or complaint about your personal information, contact our Grievance Officer:

Ashish Kumar
Onesmite Technology, Patna, Bihar, India
[email protected]

We'll acknowledge your message within two working days. You can also read our Terms of Use.